JUMANJI MEDIA · TELLY, SET UP PROPERLY
Let’s get you watching again.
Find a useful guide or leave a support request. No technical confidence required.
Wi-Fi and connections
Reconnect your router, check your signal and try Ethernet on the Box.
Official apps and logins
Install supported apps from the official store and sign in with your own account.
Fire TV setup
Get started with Amazon’s official Appstore and device updates.
Remote controls
Check fresh batteries, line of sight and the manufacturer’s pairing steps.
Orders and returns
Understand delivery, cancellation and how to request a return.
Membership help
What Access covers and how to request cancellation.