Essentials
£7.99per month · inc VAT
- 1 device
- Setup support
- App update guidance
- Email support
JUMANJI MEDIA · TELLY, SET UP PROPERLY
A little help, whenever telly gets tricky.
Jumanji Access is support for your device and official apps. Your entertainment choices stay yours.
Preview shop · Products, stock and delivery promises are proposed. Demo orders do not take payment or arrange dispatch. Business details must be verified before trading.
Plus
£12.99per month · inc VAT
- 2 devices
- Everything in Essentials
- WhatsApp support
- Remote screen-share setup
- Replacement remote at cost
Care
£19.99per month · inc VAT
- 2 devices
- Everything in Plus
- Priority phone support
- Annual hardware swap programme
Content availability depends on rights-holder licences, geography and device compatibility. A valid UK TV Licence is required for live TV and BBC iPlayer. Third-party subscriptions are separate.
Support, clearly separated from content
Access covers the practical side: setup guidance, help with official app updates, device warranty handling and troubleshooting. It does not include channel subscriptions, a TV Licence, broadband or a replacement television. You sign in to apps using your own accounts.
Monthly or yearly. Your choice.
Monthly plans renew each month until cancelled. Yearly plans are billed upfront at 10% less than twelve monthly payments, rounded to the nearest penny. Cancel future renewals whenever you want. Access continues to the end of the paid period. We do not offer routine partial-period refunds, but statutory cancellation and refund rights always take precedence.
No early service start is assumed by ticking a checkout box. For a real service starting within a statutory cancellation period, we must first obtain a separate express request and explain any proportionate charge if you later cancel.
Care’s annual hardware swap
The proposed Care programme allows one like-for-like supported-device swap after twelve consecutive paid months, subject to returning the original device and confirming eligibility. Accidental damage, lost devices, upgrades and delivery charges require a written quote. These programme terms must be finalised before Care can be sold; the preview is not a promise of unlimited replacements.
A person, with sensible boundaries
Proposed support hours are Monday–Saturday, 08:00–20:00 UK time. Response times and phone/WhatsApp contact details are not yet verified. Remote sessions need your consent; never share passwords or banking codes. We will refuse requests to install or configure unlicensed services. For a pub or venue, use commercial enquiries.